FLEET SUPERVISOR

FULL TIME

 

The Role:

 

Our Fleet Supervisor is responsible in monitoring the performance of our mechanics and the maintenance and repair of our e-scooters. Reporting to the Founder and Operating Manager, a Fleet Supervisor also ensures that our warehouse is operating efficiently, safely and in accordance with OoGyaa’s standard operating procedures. 

This role may also have the opportunity to streamline warehouse and repair processes and spearhead the growth of OoGyaa by proactively contributing to other launch initiatives across Malaysia.

 

Fleet Supervisor Job Description:

 

  • Perform basic administrative tasks, such as shift scheduling and manpower deployment and planning for the warehouse and stocktakes.

  • Analyze deployment of E-Scooters logs

  • Re-view timeliness of scheduled deployment of E-Scooters.

  • Inspect and track E-Scooters operating levels

  • Swap batteries and perform on-site maintenance of E-Scooters, ensuring our high quality control measures are met at all times.

  • Ensure that E-Scooters and facility equipment are properly maintained.

  • Ensuring that the service and repair E-Scooters are conducted as scheduled.

  • Ensure the operations team performs quality control and basic maintenance on the e-scooters.

  • Order new supplies in a timely manner

  • Constantly work to improve processes

  • Make suggestions for productivity improvements

  • Optimize team's workflow 

  • Communicate and collaborate with other team members

  • Train, guide and evaluate new operation team members

 

Warehouse Supervisor requirements and qualifications:

 

  • Commercial Driver’s License (CDL)

  • Ability to service and repair e-scooters, including comfort with lifting, carrying and manoeuvring 25-28 kg as needed.

  • A hands-on approach to leadership - our Fleet Supervisor is comfortable “leading by example,” working alongside our mechanics.

  • A process-driven mentality, with experience defining best practice warehouse procedures.

  • Flexible work schedule with the ability to work occasional evenings and weekends as needed, especially during new location launch periods.

  • Excellent communication and people skills. 

  • Ability to multi-task and keep up with a dynamic, fast-paced startup in a high-growth phase.

  • A keen curiosity in shared mobility and a growth mindset.

  • Prior experience working in ride-sharing or delivery companies preferred

  • Malay speaker with bilingual proficiency in English

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OPERATIONS EXECUTIVE

PART TIME

 

The Role:

 

Our Operations Executive is responsible in deploying and monitoring of our e-scooters. Reporting to the Fleet Supervisor, Operations Executive also ensures that our e-scooters is operating efficiently, safely and in accordance with OoGyaa’s standard operating procedures. 

 

Operations Executive Job Description:

 

  • Responsible in deploying e-scooters to the assigned stations.

  • To record/ log the mobilization of e-scooters.

  • Collect and re-dock e-scooters at the designated stations as per OoGyaa's standard operating procedure.

  • Swap batteries and perform on-site maintenance of e-scooters.

  • To report the low performance level or break down of e-scooters to Fleet Supervisor for repair and servicing works.

  • Providing feedbacks to Fleet & Warehouse Supervisor to prevent future problems.

  • Determined and strive to achieve set KPIs.

 

Operating Executive requirements and qualifications:

 

  • Commercial Driver’s License (CDL)

  • Comfortable with lifting, carrying and manoeuvring 25-28 kg as needed.

  • A team player, actively contributes to the group in order to complete tasks, meet goals or manage tasks. Team players actively listen to their coworkers, respect ideas and aim to improve the service or process at hand.

  • Attentive and hardworking.

  • Flexible work schedule with the ability to work occasional evenings and weekends as needed, especially during new location launch periods.

  • Excellent communication and people skills. 

  • Ability to multi-task and keep up with a dynamic, fast-paced environment in a high-growth phase.

  • A keen curiosity in shared mobility and a growth mindset

  • Prior experience working in ride-sharing or delivery companies preferred

  • Malay speaker with bilingual proficiency in English