Operations Executive



The Role:


Our Operations Executive is responsible in deploying and monitoring of our e-scooters. Reporting to the Fleet Supervisor, Operations Executive also ensures that our e-scooters is operating efficiently, safely and in accordance with OoGyaa’s standard operating procedures. 


Operations Executive Job Description:


  • Responsible in deploying e-scooters to the assigned stations.

  • To record/ log the mobilization of e-scooters.

  • Collect and re-dock e-scooters at the designated stations as per OoGyaa's standard operating procedure.

  • Swap batteries and perform on-site maintenance of e-scooters.

  • To report the low performance level or break down of e-scooters to Fleet Supervisor for repair and servicing works.

  • Providing feedbacks to Fleet & Warehouse Supervisor to prevent future problems.

  • Determined and strive to achieve set KPIs.


Operating Executive requirements and qualifications:


  • Commercial Driver’s License (CDL)

  • Comfortable with lifting, carrying and manoeuvring 25-28 kg as needed.

  • A team player, actively contributes to the group in order to complete tasks, meet goals or manage tasks. Team players actively listen to their coworkers, respect ideas and aim to improve the service or process at hand.

  • Attentive and hardworking.

  • Flexible work schedule with the ability to work occasional evenings and weekends as needed, especially during new location launch periods.

  • Excellent communication and people skills. 

  • Ability to multi-task and keep up with a dynamic, fast-paced environment in a high-growth phase.

  • A keen curiosity in shared mobility and a growth mindset

  • Prior experience working in ride-sharing or delivery companies preferred

  • Malay speaker with bilingual proficiency in English